Hardware End of Life Verifone Tranz and Omni Series

MERCHANT SERVICES STORE will continue to support and stock the Vx510 and Vx510LE terminals, but these terminals will no longer carry the co-branded Omni 3730 name.  You can still order the Vx510 and Vx510LE – but they will now be known only as the Vx name- Vx510LE & Vx510. 

Below is a grid showing the VeriFone terminals that are currently designated as EOL that will no longer be manufactured as new POS terminals:

End of Life VeriFone Terminals
Tranz	Omni 32xx	Omni 37xx
T330 Track 2	O3200	O3750
T330 Track 1	O3210	O3740
T380	O3200SE	O3730
T380 x 2	O3210SE	O3730LE
T420
T460

This EOL notification applies to all of the above for NEW HARDWARE SALES only.  We will continue to support these terminals and will maintain our practice of reprogramming devices out in the field.   MERCHANT SERVICES STORE will also provide boarding of new merchants on all of the above terminals except the Tranz T420, which was previously designated as EOL due to non-compliant application support. Because the Omni 3740/50 terminals are not PCI compliant, any reprogrammed terminal must use the external Hypercom PV1310 or the VeriFone PP1000SE PINPads for on-line debit transactions.  

What does this mean for Existing Merchants?

Merchants that are currently using any of the End of Life terminals above will be able to continue to process without interruption, and these merchants will continue to be supported by our technical helpdesk. 

Can I still purchase NEW terminals today?

No.  VeriFone is no longer manufacturing these terminals.  Some refurbished devices might be available from MERCHANT SERVICES STORE Select or other sources.  But, there will not be any more new Tranz or Omni 3xxx units manufactured - as outlined in the matrix above.

How will MERCHANT SERVICES STORE handle new merchant boarding?

The MERCHANT SERVICES STORE Operations team will continue to build downloads for these terminal types (T420 remains as an exception). MERCHANT SERVICES STORE will continue to provide technical helpdesk support on these terminals and will only be utilizing the most current Class A matrix applications for future support

How will PIN based debit work with the any warranty upgrades?

Any merchant that is processing on-line debit using an internal pin pad MUST use a PCI compliant PINPad.  Since the Omni 3740/3750 terminals do not have an internal PCI compliant PINPad, a PCI compliant external PINPad must be purchased if the merchant wants to continue processing on-line debit.  The compliant external PINPads are the Hypercom PV1310 and the VeriFone PP1000SE.

Can I still lease any Tranz or Omni 3xxx terminals?

Any new merchants that wish to lease the T330/380/460 or the Omni 3200/3210/3740/3750/3730/3730LE should only lease the Recommended Replacement Model identified below or another appropriate terminal that is on MERCHANT SERVICES STORE’s Class A Matrix.  Merchants wishing to purchase refurbished T330/380/460 devices may still do so at this time.

Please refer to the below grid regarding the recommended new terminal models that will replace terminals that will no longer be manufactured:

No Longer Manufacture Hardware Model	PCI Compliant?	Reprogrammable?	New Boards?	Replacement Model for NEW equipment	Replacement Model PCI Compliant?
Omni 3750	W/ External PINPad only	Yes	Refurbished Only	Vx570	Yes
Omni 3740	W/ External PINPad only	Yes	Refurbished Only	Vx570	Yes
Omni 3730	W/ External PINPad only	Yes	Now known as Vx510	Vx510	Yes
Omni 3730LE	W/ External PINPad only	Yes	Now known as Vx510LE	Vx510LE	Yes
Omni 3200/SE	W/ External PINPad only	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Omni 3210/SE	No	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Tranz 330 Track 2	W/ External PINPad only	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Tranz 330 Track 1	W/ External PINPad only	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Tranz 380	W/ External PINPad only	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Tranz 380 X 2	W/ External PINPad only	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Tranz 460	W/ External PINPad only	Yes	Refurbished Only	Vx510 or Vx510LE	Yes
Tranz 420	No	No	No	Nurit 8400U	Yes

Merchant Services Store, PO Box 01, Silver Creek, NY 14136
Phone: 1-800-895-5866 Fax: 716-785-6227

Merchant Services Store is an Independent Sale Group (ISG) for National Processing Company
dba Retriever Payment Systems a registered ISO/MSP of First National Bank of Omaha, Omaha, NE.

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